We believe transparency is important to establishing a trusting relationship. When you understand the type of care that you need and are fully aware of what you are being provided you can feel more comfortable. It also allows us to tailor your loved one’s care specifically for them so they get what they need when they need it. Your knowledge and awareness will allow you to be an active member in sharing feedback with us, so any discrepancies can be addressed quickly. In the end, your goal is to provide a safe environment for your loved one where they are taken care of. This is our goal as well.